Shipping Policy

Last updated: October 8, 2026

Thank you for shopping with The Right Place. We are committed to processing and shipping your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During periods of high demand, sales, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed. Delays may occur due to weather, customs, carrier disruptions, incorrect address information, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and the available shipping method.

Any applicable shipping promotions or free-shipping offers will be clearly stated on our website or at checkout.

Tracking Your Order

If tracking is available for your shipment, you will receive the tracking information by email once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect or Incomplete Shipping Address

Please make sure that your shipping information is accurate and complete before placing your order.

If you provide an incorrect or incomplete address and the order has already been shipped, we may not be able to change the delivery address. Any additional shipping costs resulting from an incorrect address may be the customer's responsibility.

Lost, Stolen, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at therightplaceshop@outlook.com as soon as possible.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and the items received, as these may be required to investigate the issue with the shipping carrier.

Once a package has been confirmed as delivered to the address provided at checkout, The Right Place is not responsible for packages that are subsequently lost or stolen after delivery.

Customs and Import Duties

For international orders, customs duties, import taxes, or other fees may be charged by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout. The Right Place has no control over customs procedures or the amount of any applicable duties or taxes.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

The Right Place
Email: therightplaceshop@outlook.com

We will be happy to assist you.